{"id":781,"date":"2022-05-27T10:26:17","date_gmt":"2022-05-27T10:26:17","guid":{"rendered":"https:\/\/ewires.io\/?page_id=781"},"modified":"2022-06-03T05:04:12","modified_gmt":"2022-06-03T05:04:12","slug":"refunds","status":"publish","type":"page","link":"https:\/\/ewires.io\/refunds\/","title":{"rendered":"Refunds"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"781\" class=\"elementor elementor-781\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cdec962 elementor-section-height-min-height elementor-section-items-bottom elementor-section-boxed elementor-section-height-default\" data-id=\"cdec962\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d497e60\" data-id=\"7d497e60\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-77296a4a elementor-widget elementor-widget-heading\" data-id=\"77296a4a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c963560 elementor-widget elementor-widget-text-editor\" data-id=\"1c963560\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>If you think you need to get a refund, please, read the section below.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-274f1738 elementor-widget elementor-widget-image\" data-id=\"274f1738\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"416\" height=\"226\" src=\"https:\/\/ewires.io\/wp-content\/uploads\/2022\/05\/element02.svg\" class=\"attachment-full size-full wp-image-93\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40f6dd5e elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"40f6dd5e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d9fc805\" data-id=\"2d9fc805\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33b159d1 elementor-widget elementor-widget-text-editor\" data-id=\"33b159d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">Since we provide non-tangible, irrevocable goods, we do not issue refunds for digital products once the order is confirmed and the product is sent. Please note that we offer digital products, not services, so there is no way to close access to the files that you\u2019ve already received.<\/p><p>The Consumer Rights Act gives you rights to a claim if your digital download is faulty. We can issue a refund if there is a technical problem and we can&#8217;t help you to resolve the matter, or if there was a misrepresentation in the product description. In those cases, the refund period is 60 days from the moment of the purchase.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c632114 elementor-widget elementor-widget-text-editor\" data-id=\"c632114\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">We consider a technical problem to be one of the following:<\/p><ul><li class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">Non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server, you might not receive a delivery email from us. In this case, we recommend contacting us for assistance through the contact form.<\/li><li class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be reported directly to us by email so we can help resolve them.<\/li><li class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">Product not-as-described: such issues must be reported to us within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the product description page. Complaints which are based merely on the customer&#8217;s false expectations or wishes are not honored.<\/li><\/ul><p>\u00a0<\/p><p class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">Please kindly note that we do not bear any responsibility for 3rd party software (for example: Adobe Xd or Elementor) and therefore we do not satisfy any refund\/return\/exchange requests based on the incompatibility of our products with some third-party software that is not specified in our products&#8217; descriptions.<\/p><p class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">As a customer, you are responsible for understanding this upon purchasing any item at our site. There is no obligation to provide a refund or credit in the following situations:<\/p><p class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">\u2013 You change your mind about an item;<\/p><p class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">\u2013 You bought an item by mistake;<\/p><p class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">\u2013 You do not have sufficient expertise to use an item;<\/p><p class=\"view-mode unstyled paragraph-c1d86bbc-58be-4620-9f5c-1621f0f68450\">Please note that when purchasing a product through our website you are, as a customer, considered to be aware of our refund policy statements.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>If you think you need to get a refund, please, read the section below. Since we provide non-tangible, irrevocable goods, we do not issue refunds for digital products once the order is confirmed and the product is sent. Please note that we offer digital products, not services, so there is no way to close access [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/ewires.io\/wp-json\/wp\/v2\/pages\/781"}],"collection":[{"href":"https:\/\/ewires.io\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ewires.io\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ewires.io\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ewires.io\/wp-json\/wp\/v2\/comments?post=781"}],"version-history":[{"count":7,"href":"https:\/\/ewires.io\/wp-json\/wp\/v2\/pages\/781\/revisions"}],"predecessor-version":[{"id":1119,"href":"https:\/\/ewires.io\/wp-json\/wp\/v2\/pages\/781\/revisions\/1119"}],"wp:attachment":[{"href":"https:\/\/ewires.io\/wp-json\/wp\/v2\/media?parent=781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}